User Agreement

Last Updated: August 27, 2025

This User Agreement (hereinafter referred to as the “Agreement”) governs the terms and conditions for the use of materials and services available on the website located at https://ardang.ae/ (hereinafter referred to as the “Website”) by Users (as defined below). By using the Website, Users unconditionally accept and agree to comply with all terms of this Agreement.

1. General Provisions

1.1. Unless otherwise explicitly stated in the Agreement, the following capitalized terms and expressions used in the course of fulfilling obligations under this Agreement shall have the meanings specified below:

Administrator: Ardang, located at Schon Business Park, 29, Dubai, UAE, email: info@ardang.ae, which holds all relevant rights to the Website.

Acceptance: The full and unconditional acceptance of the terms of this Agreement, published on the Website at https://jumeirah-residences-towers.com/, by the User through any actions related to the use of the Website.

User: Any individual accessing the Website and using the materials and services available on it.

Content: Any informationally significant material on the Website, including but not limited to photos, audio, video, text, and other media materials.

Personal Data: Any information relating to an identified or identifiable individual (data subject), including their full name, date and place of birth, address, family, social, or financial status, education, profession, income, or other information.

Personal Data Processing: Any action or set of actions performed with Personal Data, whether automated or not, including collection, recording, organization, accumulation, storage, updating, modification, retrieval, use, transfer (disclosure, provision, access), anonymization, blocking, deletion, or destruction of Personal Data.

Website: An online resource comprising information and intellectual property objects (including software, databases, interface design, etc.) accessible from various user devices connected to the Internet via specific web browsing software (browser) at the network address https://ardang.ae/ (and its subdomains).

1.2. All other terms and definitions used in this Agreement shall be interpreted in accordance with the applicable legislation of the United Arab Emirates.

2. Subject of the Agreement

2.1. Under this Agreement, the Administrator grants any User the right to use the Website free of charge in any manner and form within its stated functional capabilities and subject to the terms outlined in this Agreement.

2.2. The Website is provided on an “as is” basis, in accordance with global legal practice. No guarantees are provided that the Website will meet all User requirements, operate continuously, quickly, or without errors, or that results obtained through the use of the Website will be accurate or reliable.

2.3. A User is deemed to have accepted this Agreement by accessing the Website’s materials and services and using the Website in any manner or form within its functional capabilities, including:

2.3.1. Viewing materials published on the Website;

2.3.2. Using the Website’s services;

2.3.3. Sending any messages via online forms on the Website;

2.3.4. Any other use of the Website.

2.4. By using the Website as outlined in clause 2.3, the User confirms that:

2.4.1. They have fully reviewed the terms of this Agreement prior to using the Website;

2.4.2. They unconditionally accept all terms of this Agreement in their entirety without any exceptions or limitations and undertake to comply with them or cease using the Website if they disagree with its terms.

2.5. No provision of this Agreement shall be interpreted as establishing agency relationships, joint activities, or any other legal relationships between the Administrator and the User that are not expressly provided for in this Agreement.

2.6. Any disputes arising from or related to this Agreement shall be resolved by the courts of the Emirate of Dubai.

2.7. The procedure for fulfilling obligations arising from other contracts concluded between the User and the Administrator shall be governed by such contracts.

3. Rights and Obligations of the Administrator

3.1. To improve the Website’s quality, the Administrator or persons acting on its behalf may collect User opinions and feedback through informational messages sent during subsequent Website visits, phone calls, or emails. Collected opinions and feedback may be used to generate statistical data for use in the Website’s services. Feedback provided by Users during surveys may also be published or otherwise disclosed by the Administrator.

3.2. The Administrator may send informational messages, including but not limited to those related to the Website’s operation, notifications regarding contracts concluded with the User, password recovery information, etc., to the User’s email address and/or phone number. The User’s acceptance of this Agreement constitutes consent to receive such messages.

3.3. The Website or its services may be partially or fully unavailable at certain times due to maintenance or other technical reasons. The Administrator reserves the right to modify any Website software, conduct necessary maintenance or other work, and suspend the Website’s operation at its discretion, with or without prior notice to Users.

3.4. The Administrator is not liable for any errors, omissions, interruptions, deletions, defects, delays in data processing or transmission, communication line failures, theft, destruction, or unauthorized access to User information posted on the Website or elsewhere. The Administrator is not responsible for technical failures or issues with telephone networks, computer systems, servers, providers, hardware, software, email services, or scripts due to technical reasons.

3.5. During the term of this Agreement, the Administrator will make every effort to address any technical failures or errors promptly. However, the Administrator does not guarantee the complete absence of technical errors or failures caused by equipment malfunctions, software issues, or the software environment.

3.6. Users are not granted any intellectual property rights, except as expressly provided in this Agreement, with respect to the Website as a whole or its individual software, design solutions, literary, graphic, or audiovisual works.

4. Rights and Obligations of the User

4.1. The User undertakes to review the current version of this Agreement each time they visit the Website before using its functionality and to comply with its terms.

4.2. The User undertakes to provide accurate and complete information when using the Website.

4.3. The User agrees not to take actions or post comments or content that may be deemed to violate the laws of the United Arab Emirates or international law, including intellectual property, copyright, and/or related rights, generally accepted moral and ethical standards, or actions that may disrupt the normal operation of the Website.

4.4. The use of Website materials without the consent of the rights holders is prohibited.

4.5. When citing Website materials, including copyrighted works, a reference to the Website is mandatory.

4.6. When using the Website, the User must not violate the rights or legitimate interests of third parties or cause harm in any form, including harm to business reputation.

4.7. The User must not disrupt the normal operation of the Website or its individual services.

4.8. The User is responsible for independently monitoring changes to this Agreement.

5. Limitation of Administrator’s Liability

5.1. The Administrator guarantees the accuracy, precision, completeness, or quality only of information directly posted by itself on the Website. The Administrator is not responsible for the accuracy, precision, completeness, or quality of information posted on the Website by third parties, including Users.

5.2. The Administrator is not liable for the improper behavior of individuals using the Website.

5.3. The Administrator does not guarantee that:

5.3.1. The Website will meet the User’s requirements;

5.3.2. Results obtained through the use of the Website will be accurate or reliable;

5.3.3. The quality of any product, service, or information obtained through the Website will meet the User’s expectations;

5.3.4. The Website will operate continuously, quickly, reliably, and without errors or meet the User’s expectations;

5.3.5. All errors on the Website will be corrected.

5.4. The Administrator is not liable for any direct or indirect obligations to the User for any losses or damages related to the Website’s content, copyright registration, information about such registration, goods, or services available or obtained through external websites or resources, or other contacts entered into by the User based on information or links provided on the Website.

5.5. The Administrator is not responsible for the completeness or accuracy of information provided by Users during registration actions on the Website, nor for any damage resulting from inaccurate or incomplete information. The Administrator does not undertake to verify the accuracy of Personal Data provided by the User and is not liable if the User provides more data than required by the relevant Website forms.

5.6. The Administrator is not liable to the User or any third parties and does not compensate for any damages, including lost profits, data loss, harm to honor, dignity, or business reputation, or other losses caused by the use of the Website or its materials and services, except as expressly provided in this Agreement.

5.7. The Administrator assumes that all forms on the Website are completed directly by the User. The User is solely responsible for the lawfulness and accuracy of the Personal Data provided, including data relating to other individuals.

5.8. The Administrator is not liable for the loss, substitution, or corruption of data or for other consequences resulting from the User’s failure to comply with the terms of this Agreement.

5.9. The Administrator is not responsible for the organization of OpenID and OAuth protocol usage by third parties, their proper protection of User information, or obtaining lawful prior consent from Users for the Administrator to process their Personal Data in connection with such protocols.

6. Access to Third-Party Resources

6.1. Accessing the Website may lead to requests to third-party internet resources and the downloading of code or graphic objects (including those invisible during webpage display) used for advertising or statistical purposes. Owners of such resources have the technical ability to collect User information and independently determine the terms of its use.

6.2. Users may block requests for graphic images hosted on third-party servers by configuring their software. Such blocking may result in reduced readability or errors when displaying resources.

6.3. When Users navigate from the Website to third-party internet resources, they independently determine the extent of information usage within the terms and rules set by the owners of those resources. Such owners have technological access to information stored on the browser side and are responsible for complying with Users’ rights in connection with its use.

7. Use of Information Stored on the Browser Side

7.1. The Administrator uses information stored on the User’s browser to determine a unique identifier for Website access in order to:

7.1.1. Support the functionality of resources requiring browser-stored information;

7.1.2. Measure the Website’s audience size;

7.1.3. Determine Users’ statistical preferences when accessing various Website pages;

7.1.4. Identify correlations between Website traffic data and Users’ sociometric data for research purposes.

7.2. Users may configure their software to prohibit the use of browser-stored information, but this may result in partial or complete loss of Website functionality.

8. Consent to Personal Data Processing

8.1. The processing of Users’ Personal Data is carried out by the Administrator in accordance with the Privacy Policy available at https://ardang.ae/privacy-policy/ and the UAE Federal Decree-Law No. 45 of 2021 on Data Protection.

8.2. By entering Personal Data into any forms on the Website, the User provides informed and conscious consent to the processing of their Personal Data by the Administrator, its employees, and other persons entrusted with processing Personal Data under contracts, whether using automated means, including telecommunication networks, or without such means.

8.3. By entering into this Agreement, the User confirms that they provide their Personal Data to the Administrator for processing and consent to such processing.

8.4. The Administrator may process the following Personal Data of Users:

• Full name, email address, mobile phone number;
• Technical information about Users, including IP address, browser type, browser plugins and versions; Website visit data (click statistics for entry/visit/exit, topics of interest to Users, data loading errors, time spent on each page, scrolling, and clicks).

8.5. The Administrator processes Users’ Personal Data for the following purposes:

• Ensuring the proper functioning of the Website;
• Providing informational and consultative support to Users;
• Developing and providing personalized Website services to Users;
• Sending advertising and marketing information to Users.

8.6. Consent to Personal Data processing may be withdrawn by the User, including by sending a written request to the email address info@ardang.ae. If the User withdraws consent, the Administrator may continue processing Personal Data without consent if there are legal grounds to do so.

9. Amendment and Termination of the Agreement

9.1. This Agreement may be terminated at any time by either party. The Administrator may terminate the Agreement by posting a termination notice on the Website, with the Agreement considered terminated from the moment of such posting.

9.2. The User may terminate this Agreement by sending a termination notice to the Administrator via email to info@ardang.ae.

9.3. The User agrees that this Agreement may be amended unilaterally by the Administrator by posting an updated version of the Agreement online. The User confirms their agreement with the amended terms by continuing to use the Website. If the User disagrees with the amended version, they must cease using the Website.

10. Administrator Information

Ardang

Schon Business Park, 29, Dubai, UAE

Email: info@ardang.ae

Phone: +971 54 382 1095